Frequently Asked Questions

What does the packaging look like? +
We currently offer two packaging options for orders. Orders placed with Standard Shipping will be packaged in a plain black bubble mailer, while orders placed with Discreet Shipping will be packaged in an Amazon-branded bubble mailer for a more discreet delivery experience.
How long does shipping take? +
Orders shipped with Standard Shipping typically arrive within 3–4 business days on average, while orders placed with Skip the Line Shipping generally arrive within 2–3 business days on average. Shipping times may vary and are subject to change, so we recommend checking your tracking information for the most accurate delivery estimate.
What will show up on my bank statement? +
“PFL Supply” or "Puff Labs" is the billing descriptor that will appear on your bank statement when you place an order through our website.